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FAQ

What services does Works by JD provide? 

Works by JD uses a design build approach that allows us to complete any home remodeling project.  We employee in house team of project managers, carpenters, painters and management staff.  Works by JD specializes in designing, planning and building luxurious kitchen remodels, bathroom remodels, whole house remodels including basement and attics.  We complete several home additions and home expansions each year, along with painting, wallpapering services.  Our expert carpenters are well equipped to handle rot repair and historic restoration and preservation jobs on the North Shore of MA. 

What is Design-Build?

We manage your entire project starting at design through the build process and ultimately though our 5-year Warranty.  Design-Build is a construction delivery method in which the homeowner hires one company who manages the entire project.  That one company will either have both in-house design and construction or sub-contract the needed service.  WORKS by JD practices Contractor-Led Design-Build.  We are builders by trade with in-house project management, carpentry and painting teams. We subcontract from the area's talented pool of designers, architects, engineers and other specialty trades best suited to meet your needs.  

Can you provide Works by JD client references?

We are proud of the many testimonials, reviews, references and referrals that WORKS by JD has received from our clients. Visit our Testimonial Page to hear what they have to say!

How much work is subbed out versus in-house?

WORKS by JD uniquely carries depth and breadth of knowledge into each project. Our in-house team includes: project management, carpentry, painting, and business administration. Many of us have worked together for years. We do subcontract specialty trades such as design, architecture, engineering, plumbing and electrical. Most of these trades require special licensing or skill and we work with the best of the best.

How do you maintain the quality of a subcontractor’s work?

Due to our long-term relationships with our subcontractors, they know what we expect and in return, we know they will meet our expectations. In addition, our subcontractors are fully licensed, able to work as a member of the team and dedicated to providing the same high-level of quality that our clients identify with WORKS by JD. We require our subcontractors to be both licensed and insured properly.

Can I trust your Works by JD employees and subcontractors in my home?

Every employee of WORKS by JD undergoes a background check before being hired.  Additionally, the on-site supervisor of a project has longevity with the company, and are always in charge of the job site. The on-site supervisor will make sure that the team obeys the rules and guidelines set by management from arriving on time, to not smoking on the job site, as well as cleaning up carefully and properly at the end of the workday.

What happens if something fails after you leave? Will WORKS by JD fix it?

Our promise to you is that we do the work right. Our reputation is important to us and we do not tolerate below-par results from our team.   If something fails after we leave and it is our error, we will fix it. Massachusetts requires a one-year warranty on work, we provide clients with an unheard of five-year warranty from the date of majority completion. 

Are you licensed and insured for construction in this state and are all your subcontractors licensed and insured as well? What happens if someone is injured in my home? What happens if unexpected damage occurs in my home?

WORKS by JD is fully licensed by the Commonwealth of Massachusetts (# CS -091245 and HIC # 178604), fully insured and includes workers’ compensation. The subcontractors we work with are also fully insured and licensed as well.  If an injury to one of our employees happens in your home, our insurance covers them. If we cause damage, we will fix it.

How do I know if WORKS by JD’s pricing is competitive, and I am getting good value for my remodeling dollars?

With over 20 years of experience in the construction industry, WORKS by JD can advise you on the most cost-effective way to deliver the remodel, new build, or renovation that you want. We utilize a design-build delivery model, not a bid-build model. This method front loads the project with the design, planning and decision making that normally occurs on the fly during a project. Because WORKS by JD plans the project first, then does it right, you are spared costly overages, unexpected delays, and extensive change orders. Design, Planning and Management of the project eliminates many surprises and prevents re-doing badly executed work. This saves you money in the long run. Quality planning and expert execution is a value that is priceless.

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